Return Policy: All items are custom made and therefore not eligible for return/exchange unless received damaged or not as described. Contact us at hbcreations@myyahoo.com with a picture and order number.
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Shipping Policy: Turn around time for shipping is 3-5 business days. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OF THE DELIVERY SERVICE. HB Creations IS NOT RESPONSIBLE FOR LOST OR STOLEN, DAMAGED OR MISPLACED PACKAGES.